Tell Us About Your Experience — We’re Listening!
Your opinion matters to us
Rental Experience Feedback Survey
Нelp us improve our service so we can continue to delight you!
3) Have you ever moved before?
4) How did you communicate your requirements for the house you are moving into?
5) Which application method do you find the most convenient?
Write down at least three points, please
7) In which language did you communicate with the agent?
8) How much are you satisfied with this communication?
1 is the worst, 10 is excellent
the worst
excellent
9) How long did it take to find an apartment (from application date to contract date)?
10) How did the real estate agency present apartment options?
Multiple answers possible
11) Are you satisfied with the information we provided about the apartment?
12) How many apartments have you been introduced to in total?
Total number of referrals even if not visited in person
13) Did the apartment fulfilled your expectations?
14) How did you visit the apartment and meet the landlord?
15) How professional is the agent
1 is the worst, 10 is excellent
the worst
excellent
what needs to be improved
18) Please rate your overall satisfaction with the new apartment
1 is the worst, 10 is excellent
the worst
excellent
19) Do you think the monthly rent for the apartment is in line with Moscow real estate market?
20) Did the agency fulfill any additional requests for things needed for the apartment?
21) Did the contract conclusion proceed smoothly?
including the negotiation period
22) Did the agent come on the meeting to help when signing the contract?
23) Did the agent come on moving day?
Your feedback means the world to us, and we are truly grateful for the time you took to share your thoughts. Rest assured, we will use it to continue improving and offering the best possible service for you.